Shipping
Singapore Shipping
$12.95 | 1 - 3 business days*
All orders are processed and sent out within 3 business days. You will receive your order in 1-3 business days (excluding weekends & public holidays).
Orders will be left in a safe place if no one is present for delivery. If there is no safe place a calling card will be left in your mailbox advising which Australia Post location you can collect your delivery from.
We cannot accept responsibility for delays in delivery due to unforeseen circumstances or COVID restrictions.
Your order will be dispatched pending credit card authorisation, verification and availability of stock.
International Shipping
$24.95 | 6 - 28 business days*
All orders are processed and sent out within 3 business days. You will receive your order in 6-28 business days (excluding weekends & public holidays).
Your order will be dispatched pending credit card authorisation, verification and availability of stock.
Delivery via Australia Post and their international local delivery partners.
We cannot accept responsibility for delays in delivery due to unforeseen circumstances or COVID restrictions.
All prices in our online store are in Australian dollars (AUD).
• The prices within our store DO NOT include any relevant customs duties, clearance or handling charges and other import charges that your order may incur.
• Any such additional charges will vary depending on the value of your order and must be paid before delivery may occur. Please refer to your local customs and import authorities about what these additional charges may be.
• To comply with Australian export regulations we are required to declare the exact value of all items ordered. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.
COVID INFORMATION
We are currently shipping orders out as normal, however there are still major delays across the globe. Please allow additional time for your package to arrive and treat all postal workers with respect during these challenging times.
DO YOU OFFER FREE SHIPPING?
We offer FREE standard shipping on all orders over $95AUD. All Tasmanian orders receive FREE shipping regardless of order value.
WHERE IS MY ORDER BEING SHIPPED FROM?
All orders are shipped from our HQ in Tasmania, Australia.
DO YOU DELIVER TO PO BOXES?
Yes, we can deliver to any PO Box address worldwide.
HOW DO I TRACK MY ORDER?
Once your order has been shipped out you will receive a shipping confirmation email containing your tracking information (check your junk/ spam folder). Otherwise if you have an online account with us you can check the status of your order here.
MY PACKAGE HAS BEEN SENT BACK TO YOU. WHAT SHOULD I DO?
In the event that your package gets sent back to us you will need to pay for the associated shipping costs again so that we may return the parcel to you. If your parcel is being returned to us due to refusal of payment of customs charges then Holly & Co AU Pty Ltd reserves the right to only refund 50% of the cost of the goods.